FAQ

Privacy Policy

PT Hiber Angkasa Raya website is owned by PT Hiber Angkasa Raya, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by PT Hiber Angkasa Raya, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using PT Hiber Angkasa Raya website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the PT Hiber Angkasa Raya, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via tiaraalmnd@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to tiaraalmnd@gmail.com.

Frequently asked questions

What is [Your Brand Name]?

[Your Brand Name] is a [brief description of your business or service]. We are passionate about [your mission statement].

How does your product/service work?

We offer a [brief explanation of how your product or service helps your customers]. Our process is [simple/efficient/convenient] and [positive adjective] for you.

How much does it cost?

Our pricing varies depending on [what factors affect your price]. We offer a variety of options to fit your needs and budget. Please visit our [pricing page/contact us] for more information.

Do you offer [specific service inquiry]?

Unfortunately, we don't currently offer [specific service inquiry]. However, we do offer [alternative service] which might be helpful.

How can I contact you?

You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.

Frequently asked questions

Bagaimana cara mengakses data yang saya butuhkan?

Data dapat diakses melalui portal eksklusif kami atau tautan yang dapat dilihat ke hasil kerja online. Kami juga menggunakan alat API untuk mengakses sistem yang ada agar pengiriman data lebih mudah.

Berapa lama waktu yang dibutuhkan untuk menyelesaikan proyek?

Proyek umumnya selesai dalam waktu 2-5 hari kerja dengan prioritas ASAP untuk semua pekerjaan non-LiDAR. (untuk ini tolong crosscheck ke saya kembali, atau tolong bantu jelaskan ke saya proses dalam setiap proyek misalnya yang sederhana sampai rumit, itu membutuhkan waktu berapa hari untuk tahap awal seperti persiapan, lalu tahap tengah yaitu ambil data, lalu kemudian tahap akhir yaitu proses pengolahan data dan membuat laporan kesimpulan nya sesuai dengan pengalaman yang mas Aldi pernah lalui dan tolong dicontohkan proyek nya konteks nya terhadap kebun sawit misal, atau terhadap hutan mangrove, atau terhadap STS misalnya)

Apakah LiDAR dapat menembus tanah?

Tidak. LiDAR dapat menembus kanopi pohon dan vegetasi untuk mencapai tanah yang sebenarnya tetapi tidak dapat menembus di bawah permukaan bumi.

Siapa yang memiliki data yang Anda kumpulkan?

PT Hiber Angkasa Raya memiliki semua data yang dikumpulkan menggunakan teknologi kami kecuali ditentukan lain oleh klien.

Apakah layanan Anda mencakup area saya?

Jika Anda berada di Indonesia, tentu saja! Semua permintaan dari luar negeri akan dipertimbangkan secara individual.

Berapa biaya layanan LiDAR biasanya?

Layanan LiDAR umumnya berkisar antara Rp 65 juta hingga Rp 90 juta per hari dan hingga Rp 120 juta tergantung kebutuhan klien.

Paket apa yang Anda tawarkan untuk industri saya?

PT Hiber Angkasa Raya tidak menawarkan paket tetap; kami bekerja dengan klien untuk memberikan persis apa yang mereka butuhkan secara individual. Diskon volume tersedia dan kami mendorong perjanjian layanan berulang.

Apakah ada persyaratan luas minimum untuk layanan LiDAR?

Tidak ada persyaratan luas minimum untuk layanan LiDAR. Namun, LiDAR paling efektif untuk ukuran lokasi 50 hektar atau lebih.

Seberapa cepat Anda dapat menjalankan misi saya?

Kami menjalankan misi sesegera mungkin berdasarkan faktor seperti cuaca, ketersediaan pilot, ketersediaan lokasi, dan pembatasan ruang udara.